Coupang Introduces Automated System for Commute Management and Temperature Measurement
Worker Health Management through Introduction of QR Code Automatic Temperature Measurement System
[Asia Economy Reporter Kim Cheol-hyun] Coupang announced on the 12th that it has automated quarantine-related processes, including the introduction of an automatic temperature measurement system using QR codes. Not only is attendance managed through QR codes, but employees' temperatures are also automatically monitored via QR codes using Bluetooth thermometers linked to a mobile app. Coupang explained that it can check the health status of more than 30,000 workers daily without manual work and efficiently manage workers who require attention. Rapid response, such as identifying contacts in case of suspected patients, is also possible. QR code management is applied equally to both employees and visitors.
Additionally, Coupang is creating a safe working environment by encouraging workers to comply with daily quarantine measures through the use of an app. Regular alarms are sent to each worker to guide mask-wearing and hand sanitizing, and shared devices such as PDAs or PCs require disinfection before the next user can use them if multiple users are detected. Barcodes are attached to work clothes and shoes to track when washing and disinfection were performed.
In the COVID-19 situation, Coupang is focusing on technology development to enable workers to continue working safely and conveniently. They have developed an in-house distancing app that operates on PDAs used by individual workers, creating an environment where workers can maintain safe distances without conscious effort. Furthermore, they have doubled the number of logistics center shuttle buses and hired a large-scale 'COVID-19 Safety Monitoring Team' of about 2,400 people to support workers in maintaining distancing and working safely through investments.
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Ko Myung-joo, head of Coupang's HR division, said, "As the COVID-19 crisis prolongs, employees' fatigue from having to maintain distancing is increasing. We will not spare investment and support to ensure that employees can practice distancing as part of their daily lives and guarantee safety through continuous technology development and automation."
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