Haenam-gun, Operation of Mobile Civil Complaint Service in 2020

"We Will Directly Solve the Difficulties of the Residents"

Haenam County operated a mobile complaint service in 2020, providing on-site civil complaint consultations for residents of Haenam, Jindo, and Wando counties. (Photo by Haenam County)

[Asia Economy Honam Reporting Headquarters Reporter Kim Hyun] Haenam-gun, Jeollanam-do (Governor Myeong Hyun-gwan) announced on the 22nd that it operated the 2020 Mobile Petition Office on the 17th at the multipurpose room of the Culture and Arts Center, providing on-site civil complaint consultations for residents of Haenam, Jindo, and Wando counties.

The Mobile Petition Office, promoted annually as a policy by the Anti-Corruption and Civil Rights Commission, is an on-site complaint consultation service where a consultation team composed of specialized investigators from the Commission and cooperating agency officials visits local residents directly to listen to and resolve their grievances.

On that day, the Mobile Petition Office conducted activities listening to and proposing solutions for over 40 on-site complaints from various fields such as welfare, labor, agriculture and forestry, environment, housing and construction, and daily legal matters.

To prevent COVID-19, the county thoroughly enforced preventive measures such as practicing social distancing among consultants to ensure the safe operation of the Mobile Petition Office without any gaps.

In particular, it received the highest number of consultations among recently held regional Mobile Petition Offices, gaining great response as a venue to hear the opinions of residents who have faced difficulties in civil complaint consultations since the spread of COVID-19.

A Haenam-gun official stated, “We thank the residents who came from Wando and Jindo to Haenam,” and expressed the determination, “We will continue to listen carefully to the small voices of residents and actively resolve grievances with an approach that reaches out to the residents.”

This content was produced with the assistance of AI translation services.