Enrollment for Eup, Myeon, and Dong Community Center Classes Also Available via KakaoTalk

Ministry of the Interior and Safety and Kakao Sign Business Agreement for Digital Government Innovation

[Asia Economy Reporter Jo In-kyung] Citizens who want to take various educational courses operated by Eup, Myeon, and Dong Community Service Centers will soon be able to apply via KakaoTalk.

The Ministry of the Interior and Safety and Kakao announced on the afternoon of the 17th that they signed a "Business Agreement for Digital Government Innovation" at Kakao's Pangyo office in Seongnam, Gyeonggi Province.

Currently, to take cultural or specialized courses at community service centers or to use public facilities such as district office auditoriums or meeting rooms, citizens must apply through local government websites or access "Gong-yu Nuri," a platform where nationwide public open resources such as sports facilities, education/courses, meeting rooms, and research/experimental equipment can be searched and reserved.

However, going forward, the government will first develop an open API, and Kakao will link it with services like KakaoTalk, enabling citizens to take courses or use facilities through the Kakao app.

In the same way, citizens will also be able to propose policy ideas, apply for and issue electronic certificates such as resident registration copies, and receive and pay taxes and fines.

Moreover, by utilizing Kakao's artificial intelligence and authentication technologies along with its digital service capabilities based on user experience, the convenience for citizens using public services is expected to improve.

The Ministry of the Interior and Safety is pursuing business agreements with various companies to promote digital government innovation through public-private collaboration. In particular, social networking services (SNS), artificial intelligence (AI) assistants/speakers, and Internet of Things (IoT) services are already used by many citizens, and linking these with public services is expected to produce significant effects.

Minister Jin Young of the Ministry of the Interior and Safety said, "During the response to the novel coronavirus infection (COVID-19), such as public mask stock notifications and emergency disaster relief payments, we confirmed that public-private cooperation allows the government to provide better services to citizens," adding, "We plan to continue promoting digital government innovation by opening public services and further expanding cooperation with the private sector."

This content was produced with the assistance of AI translation services.