Ddokdak's 'Pre-consultation Questionnaire Feature' Expanded to All Medical Departments

Pre-Consultation Questionnaire Function Previously Limited to Pediatrics Expanded to All Medical Departments

[Asia Economy Reporter Kim Cheol-hyun] Vibros (CEO Song Yong-beom), which operates the easy hospital reservation service 'Ddokdak,' announced on the 8th that it has advanced Ddokdak's pre-consultation function for customized treatment for each patient by all medical staff and will expand its application from pediatrics and adolescent medicine to all medical departments.

The Ddokdak pre-consultation, developed as a specialized function for pediatrics and adolescent medicine, allows medical staff to provide patients with a mobile survey form of consultation questions that would otherwise be asked verbally before the consultation. The pre-consultation forms completed by patients can be checked within the medical chart, enabling more effective customized treatment within the same time frame.

Since the pre-consultation function, which was only applied to pediatrics and adolescent medicine, received positive responses from both medical staff and patients, Ddokdak decided to expand its application to all medical departments. In May, it was found that one out of every four pediatric and adolescent medicine consultations through Ddokdak utilized the pre-consultation function.

The pre-consultation function has also been further advanced for customized treatment for each patient. Previously, the same pre-consultation items were shown to all patients, but now individual pre-consultation items can be set according to the patient's consultation category, age, and previous visit history. For example, for a first-time patient under 12 years old visiting for vaccination, pre-consultation items can include whether they have been vaccinated at another hospital and what vaccinations they have received.

Song Yong-beom, CEO of Vibros, said, "Since the recent spread of COVID-19, many patients want to minimize the time spent at hospitals due to concerns about secondary infections. By utilizing the advanced Ddokdak pre-consultation function, it is expected that the consultation time itself can be reduced or, if the consultation time remains the same, more effective customized treatment will be possible."

This content was produced with the assistance of AI translation services.