Songpa-gu 'Jeonghwajo Cleaning Application Website' Renovated

Songpa-gu, Nationwide First Notification System Established, Procedure Simplified

[Asia Economy Reporter Jongil Park] Songpa-gu (Mayor Park Seong-su) is reorganizing and operating the ‘Our Neighborhood Septic Tank Cleaning’ portal on the district website to simplify the application and reception process for septic tank cleaning.

Septic tank cleaning must be conducted at least once a year according to the Sewerage Act to preserve the quality of public water bodies. Failure to clean regularly may result in a fine of up to 1 million KRW.

Songpa-gu operates the ‘Our Neighborhood Septic Tank Cleaning’ portal on its website to manage and maintain approximately 22,000 septic tanks in the area.

Until now, when applying for septic tank cleaning, the responsible official would receive the application and forward it to the service provider, who would then coordinate the schedule, causing waiting times during this intermediate process.

Also, on the website, only cleaning applications were possible, so applicants had to separately confirm application details, cleaning schedules, and fees by calling the district office or the service provider, which was inconvenient.

To resolve these inconveniences for residents and improve work efficiency, the district has newly revamped the ‘Our Neighborhood Septic Tank Cleaning’ portal.

First, the application and reception process for septic tank cleaning has been simplified. Songpa-gu has established a notification system with septic tank cleaning companies for the first time nationwide, directly connecting applicants and service providers without intermediate steps. Upon application, the details are automatically notified to the service provider, enabling faster confirmation and schedule coordination.

Additionally, through the ‘Our Neighborhood Septic Tank Cleaning’ portal, users can now check not only their cleaning applications but also reception details, cleaning schedules, and fees. This allows convenient online access anytime without having to call the district office or service providers.

The district also plans to create a bulletin board on the website where users can check detailed information such as cleaning history and capacity of septic tank facilities in the area.

Furthermore, when sending out postal notices for septic tank cleaning, a QR code linking directly to the ‘Our Neighborhood Septic Tank Cleaning’ website will be included to facilitate easy application via smartphones.

‘Our Neighborhood Septic Tank Cleaning’ is available on the Songpa-gu website under Comprehensive Civil Complaints → Civil Application & Consultation → Septic Tank Cleaning.

Park Seong-su, Mayor of Songpa-gu, stated, “Regular septic tank cleaning is a mandatory measure for environmental protection, so active interest is necessary. We will continue to do our best to provide convenient, life-oriented administration so that residents can feel ease even in small aspects of their daily lives.”

This content was produced with the assistance of AI translation services.