KB Kookmin Card to Accept 'Emergency Disaster Relief Fund' Applications at KB Kookmin Bank Starting the 18th
First Week of Implementation Uses a 5-Day Rotation System
From the 18th, Donation Reduction Applications Available via Website, Mobile App, Customer Center, and ARS
[Asia Economy Reporter Ki Ha-young] KB Kookmin Card will start accepting applications for the government emergency disaster relief fund from the 18th through over 1,000 KB Kookmin Bank branches nationwide.
Applications for the relief fund through KB Kookmin Bank branches can be made on every business day except weekends and public holidays, from 9 a.m. to 4 p.m. During the first week of applications, from the 18th to the 22nd, a 5-day rotation system based on the last digit of the birth year will be in effect. Depending on the bank counter situation, the 5-day rotation period may be extended.
Separately from branch applications, applications for the relief fund can be made 24 hours regardless of birth year through the KB Kookmin Card website, mobile application, dedicated ARS, and customer center.
Customers wishing to apply for the relief fund through KB Kookmin Bank branches should visit the nearest branch in person with their ID card and fill out the application form themselves as the head of the household.
Also, by clicking the emergency disaster relief fund information banner posted on KB Kookmin Bank’s internet homepage, Star Banking app, or Liiv app, applications for the relief fund can be made online and via mobile.
Starting from the 18th, for the convenience of customers who need to change their donation amounts due to mistaken donations, KB Kookmin Card allows corrections to donations even after the emergency disaster relief fund points have been credited via ▲website ▲mobile application ▲dedicated ARS ▲customer center.
All customers, including those who applied for the emergency disaster relief fund before the 18th, can reduce their donation amount to the desired level starting from 00:30 the day after the emergency disaster relief fund points are credited. Previously, donation changes were only possible until 23:30 on the day of the relief fund application.
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For customers who reduce their originally applied donation amount through the website, mobile app, etc., the reduced donation amount will be credited as emergency disaster relief fund points in real time.
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