Jeju Air Strengthens 'Untact' Measures... Gate Self-Check and In-Flight Social Distancing

[Asia Economy Reporter Yoo Je-hoon] Jeju Air announced on the 13th that it has introduced systems such as 'self barcode recognition' and 'sequential boarding by seat location' to promote contactless culture in the era of the novel coronavirus disease (COVID-19).

Jeju Air first implemented the self barcode recognition system at domestic airports starting today. Previously, staff located at the boarding gate would receive passengers' boarding passes and scan the barcodes, but from today, to minimize contact between staff and passengers, the system was changed so that passengers scan their boarding passes themselves using the barcode reader.

Accordingly, when passengers show their boarding passes to the staff in front of the barcode reader, the staff visually confirms them, and if there are no issues, passengers directly scan the barcode at the bottom of the boarding pass and then proceed to the aircraft.

Social distancing is also applied during the boarding process. Unlike the previous first-come, first-served boarding, from today, customers holding priority boarding passes board first, followed by customers assigned seats from row 20 onwards. Customers assigned seats in the front rows board last to minimize contact between passengers. However, this is only implemented in cases of on-time flights, and in abnormal situations such as delays or due to airport circumstances, boarding may proceed as before on a first-come, first-served basis.

Depending on the reservation status, social distancing is also applied to seat arrangements. When there is sufficient seat availability, customers traveling alone are assigned only window and aisle seats, and groups of three or more sit in one or two rows with the rows in front and behind left empty to ensure adequate distance between passengers inside the cabin.

A Jeju Air official said, "We have promoted self boarding pass recognition and adjustment of boarding order by seat location to minimize customers' anxiety about contact when using aircraft," adding, "We are considering various methods to establish social distancing in daily life."

This content was produced with the assistance of AI translation services.