Renault Samsung Adds Connected Features to Contactless Mobile App
[Asia Economy Reporter Suyeon Woo] Renault Samsung Motors announced on the 14th that it has added connected features enabling remote vehicle control to its mobile application, which allows non-face-to-face vehicle consultation and maintenance reservations.
Renault Samsung has newly launched the connected features in its mobile membership applications 'MY Renault Samsung' and 'MY Renault' and is holding various events to celebrate this. MY Renault Samsung and MY Renault are vehicle management apps that allow users to check various vehicle information and membership benefits, make online maintenance reservations, and chat for consultations.
With this renewal, the connected features have been integrated, allowing customers who own vehicles equipped with the 'Easy Connect' feature, such as the XM3, to use remote vehicle control, remote vehicle information checks, and find my car functions all within a single app.
Renault Samsung has also prepared various events throughout April to celebrate the renewal launch, giving prizes to a total of 540 people. All participants who enter a congratulatory message will immediately receive a 20% discount coupon for air conditioner filter replacement. Customers who leave thoughtful messages will be entered into a draw to win prizes including the latest humidifier air purifier (1 person), convenient meal sets to enjoy at home (20 people), bed phone holders (30 people), and bakery gift certificates (100 people).
To welcome spring, various events and prizes have been prepared to conveniently manage vehicles. Customers who purchase from the newly opened accessory shopping mall will receive a tote bag and shopping mall points, customers who subscribe to the Happy Care warranty extension will receive coffee and cake gift certificates, and customers who make maintenance reservations through the app and visit the service network for maintenance by May will be entered into a draw to receive coffee coupons for 300 people.
Kim Tae-jun, Head of Sales at Renault Samsung Motors, said, "Through this renewal launch, customers can now use the connected features more conveniently in an integrated way. We will continue to strive to provide more convenient and useful information to customers through digital means to enhance customer satisfaction."
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The MY Renault Samsung and MY Renault apps can be downloaded by any Renault Samsung Motors or Renault owner from the Google Play Store and Apple App Store, and existing app users must download the new version of the app.
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