Gyeonggi-do, Private Call Centers Successfully Implement 'Social Distancing' Measures View original image


[Asia Economy (Suwon) = Reporter Lee Young-gyu] It has been found that 8 out of 10 private call centers in Gyeonggi-do are complying with more than 9 social distancing guidelines.


Gyeonggi-do announced on the 14th that it conducted inspections twice from the 11th of last month to the 10th of this month, deploying the Provincial Special Judicial Police for Public Welfare to 120 private call centers in the province. The results showed that 70 centers (68.0%) fully complied with all 10 guidelines, and 19 centers (18.4%) complied with 9 guidelines.


The inspection items included provision of hygiene supplies, regular ventilation, self fever monitoring, designation of a person in charge of infection control, improvement of work density, mask wearing and personal hygiene management, infection prevention measures among employees (staggered lunch breaks, promotion of vacation use), disinfection and cleaning of workplaces and office equipment, temporary closure of multi-use spaces, and utilization of flexible work systems.


The inspection results showed that larger workplaces with 51 or more employees had higher compliance rates.


Among the guidelines, the implementation rate of flexible work systems such as telecommuting and remote work was only 78 out of 103 centers (75.7%).



A provincial special judicial police official explained, "As a result of the emergency inspection triggered by the group infection at a call center in Guro-gu, Seoul, it was found that most centers are complying well with infection prevention rules," adding, "Fortunately, no group infections have occurred in call centers within the province, but continuous monitoring will be conducted going forward."


This content was produced with the assistance of AI translation services.

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