Gyeonggi Office of Education Operates Remote Class Counseling '1396 Call Center'... Until the 24th

Gyeonggi Provincial Office of Education

[Asia Economy (Suwon) = Reporter Lee Young-gyu] The Gyeonggi Provincial Office of Education will operate the '1396 Call Center' from the 13th in collaboration with Gyeonggi Province to provide guidance and counseling related to remote classes for students. The call centers will be installed in eight locations, including libraries directly under the Gyeonggi Office of Education and Mongshil School.

Gyeonggi Province will support about 200 young volunteers to ensure the online school opening proceeds smoothly.

The call center will provide consultations on all matters students are curious about for online classes, including ▲ how to use smart devices ▲ how to sign up for and use online classes ▲ how to use digital textbooks ▲ how to utilize online content. Additionally, if questions are not resolved through phone counseling, remote support services will also be provided.

The call center will operate until the 24th and provide consultations from 9 a.m. to 4 p.m., excluding holidays.

The Gyeonggi Office of Education plans to extend the call center operation if the reopening of schools is postponed.

Hwang Yoon-kyu, Director of the Future Education Policy Division at the Gyeonggi Office of Education, emphasized, "The operation of the call center is a good example of local governments and the educational community communicating, collaborating, and participating in student education," adding, "We will do our best to support students at the call center so that no student falls behind or is left out in online classes."

Meanwhile, the online school opening started on the 9th with 3rd-year middle and high school students, followed by 1st and 2nd-year middle and high school students and 4th to 6th-grade elementary students on the 16th, and 1st to 3rd-grade elementary students on the 20th.

This content was produced with the assistance of AI translation services.