Kia Motors Extends Warranty Repair Period in 142 Countries... "Support for COVID-19 Damage"

Simultaneously Held in 142 Countries Including Han... Period Extended Until June 30

Kia Motors Headquarters in Yangjae-dong, Seoul (Photo by Yonhap News)

[Asia Economy Reporter Kim Ji-hee] Kia Motors announced on the 9th that it will implement 'Kia Promise,' which extends the warranty repair period for customers who were unable to receive warranty repairs due to the impact of the novel coronavirus disease (COVID-19). This program is being conducted simultaneously in 142 countries worldwide, including South Korea, and covers approximately 500,000 vehicles.

The program applies to Kia customers whose warranties expire between February and April 2020, and the warranty repair period is extended until June 30.

About 130,000 domestic vehicles will have their warranty repair period extended under 'Kia Promise.' The eligible customers include ▲ medical staff and quarantine personnel responding to COVID-19 ▲ customers who were unable to travel due to hospital admission or self-quarantine ▲ customers who refrained from going out to comply with social distancing measures. With the extension of the warranty period for general parts and powertrain, repairs can be made once during the extended period.

Customers can make advance maintenance reservations through the Kia integrated reservation center and visit Kia’s nationwide service network to receive warranty repairs by June 30.

A Kia Motors official stated, “As the entire nation is facing difficulties due to the spread of COVID-19, we decided to extend the warranty period to minimize customer disadvantages caused by COVID-19 response medical support, treatment, and self-quarantine.” He added, “We will continue to realize various and creative ideas that can be shared with customers through ‘Kia Promise.’”

This content was produced with the assistance of AI translation services.