Seongdong-gu Receives 'Presidential Award' in Ministry of the Interior and Safety's Comprehensive Civil Service Evaluation

Comprehensive Civil Service Evaluation: Second 'Presidential Award' Following 2017... Selected as Best Institution for 3 Consecutive Years, Receiving 450 Million Won Special Grant as Financial Incentive

[Asia Economy Reporter Park Jong-il] Seongdong-gu (Mayor Jeong Won-oh) was awarded the Presidential Award as the top local government nationwide in the ‘2019 Comprehensive Evaluation of Civil Service’ hosted by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission, earning the honor of being selected as the best institution for three consecutive years.

This is the second time winning the Presidential Award following the 2017 Comprehensive Evaluation of Civil Service, reaffirming once again that it is the best institution in the field of civil administrative services nationwide.

The district will receive a financial incentive of 450 million KRW in special grants as prize money.

The ‘Comprehensive Evaluation of Civil Service’ assesses the service level at the public interface of 304 administrative agencies nationwide, including central government ministries and local governments, to provide resident-centered prompt civil services and improve unfair civil complaint handling practices.

This evaluation was conducted by an external professional evaluation firm for expertise and fairness, through document review, on-site inspection, and civil satisfaction surveys in five areas: civil administration strategy and system, civil service operation, handling of complaints through the National Sinmungo system, grievance complaint handling, and civil satisfaction.

The district received particularly excellent evaluations for its scientific and prompt response to frequent complaints such as children’s school route safety accidents, smoking areas, and illegal dumping through big data analysis, leading proactive improvements in civil services.

Additionally, it received uniformly high evaluations in all areas including the operation of the Civil Mediation Committee, specialized civil consultation, the civil guardian system, smooth provision of civil information, prompt handling of statutory civil complaints, customer-centered and field-centered civil administrative projects, grievance complaint handling, and civil satisfaction.

Jeong Won-oh, Mayor of Seongdong-gu, said, “Seongdong-gu’s receipt of the Presidential Award in the 2019 Comprehensive Evaluation of Civil Service and its selection as the best institution for three consecutive years proves that our district is the most excellent institution in handling civil service nationwide. We will continue to do our best so that residents can feel real changes in civil services in their daily lives.”

This content was produced with the assistance of AI translation services.