KB Insurance Launches Public Mask Notification Service... First in Financial Sector
Provided in webpage format since the 12th
[Asia Economy Reporter Ki Ha-young] KB Insurance has launched the first public mask inquiry service in the financial sector. Amid the ongoing lines for masks due to the spread of the novel coronavirus infection (COVID-19), this digital service introduced by the insurance industry rather than the IT industry is attracting attention.
According to KB Insurance on the 16th, the company has been providing the 'KB Insurance Public Mask Notifier' service, developed in-house, since the 12th. This was just a day and a half after the government decided to provide public mask sales data to private companies.
Earlier, government ministries including the Ministry of Science and ICT announced on the 10th at 7 p.m. that, in cooperation with the Korea Agency for Digital Opportunity and Promotion and the Health Insurance Review & Assessment Service, they would disclose information on locations selling public masks and sales volumes via an open API (Application Programming Interface). Accordingly, major portals such as Naver and Daum, as well as private web and app developers like Goodoc, WearMask, and MaskNotifier, are providing mask inventory status services.
KB Insurance developed this service to support overcoming COVID-19 and to offer convenience to its customers. It is a web page format that can be used without installing a separate application. Primarily, it is disseminated to KB Insurance employees, sales families, and customers, but anyone can use it by sharing the URL through Band, messenger, etc. Another strength is the faster speed of the inventory inquiry service compared to other services. Functions other than inventory inquiry are excluded so that customers can check mask inventory in the shortest possible time.
A KB Insurance official said, "By utilizing KB Financial Group's cloud infrastructure, stable service is possible even if usage increases," and added, "We are striving to fulfill our role as a risk management partner for customers in national disaster situations by leveraging our own digital capabilities."
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Since early last month, KB Insurance has been offering a six-month premium payment deferral and waiving late fees for customers affected by COVID-19. They are also extending loan periods for loans reaching maturity. Additionally, they have implemented support measures such as installing a 'Mental Stability Room' for 119 paramedics responsible for transporting suspected and confirmed COVID-19 patients in the Daegu and Gyeongbuk regions, and are participating in the Good Landlord Movement for small business owners and SMEs.
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