Dongshin University, First Regional University to Operate AI-Based 'Chatbot'

24-Hour Information and Service Provision

[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] Dongshin University (President Choi Il) announced on the 11th that it will operate an artificial intelligence (AI)-based school life counseling chatbot system, the first among universities in the Gwangju and Jeonnam regions.

A chatbot is a compound word of chatting and robot, a technology that allows users to have real-time conversations with an AI computer to receive information and services.

Dongshin University students can install the Dongshin University app, log in, click the ‘AI Chatbot’ icon, and ask questions through the chat window, where the AI chatbot provides answers 24 hours a day regardless of time and place.

The chatbot resolves questions related to essential school life matters such as leave of absence and reinstatement, scholarships, course registration, credits, and grades in real time.

Lee Sangjun, Director of Academic Affairs at Dongshin University, said, “Students will be able to easily obtain necessary academic information through mobile and real-time chatting.”

This content was produced with the assistance of AI translation services.