On the afternoon of the 3rd, employees at Emart Wolgye branch are disinfecting shopping carts for customers.

On the afternoon of the 3rd, employees at Emart Wolgye branch are disinfecting shopping carts for customers.

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[Asia Economy Reporter Cha Min-young] Emart and Traders have strengthened their preventive policies related to the novel coronavirus infection (Wuhan pneumonia). The online mall SSG.com is also disinfecting delivery vehicles.


Emart and Traders announced on the 5th that they provide one KF94 mask per day to all employees working in stores (including subcontractor employees) and require them to wear it. To this end, Emart purchases 40,000 masks daily and has spent more than 300 million KRW so far.


Due to the nature of large marts, disinfection of carts frequently used by customers has also been intensified, with disinfection carried out three times a day on all carts inside the store. Additionally, disinfectant spray has been placed where carts are stored so customers can disinfect the carts themselves. The management status of hand sanitizers provided has been checked regularly, and all employees have been educated on preventive measures. Furthermore, posters on preventive measures have been posted at various entrances, customer service centers, and parking lots, and announcements guiding customers on preventive measures are broadcast once every hour, 13 times a day.


Meanwhile, Emart has established a ‘5-step manual for responding to the novel coronavirus crisis’ and plans to ensure thorough and prompt on-site response based on the principle of ‘action first, report later’ if a confirmed case visits a store. Recently, upon notification from the Korea Centers for Disease Control and Prevention that confirmed cases had visited the Gunsan and Bucheon stores, Emart immediately suspended operations and conducted thorough disinfection three times.


SSG.com also plans to actively strengthen online delivery safety. For delivery vehicles, SSG.com conducts cleanliness inspections once a day. In fact, since the morning of the 3rd, they have been disinfecting the interior and exterior of delivery vehicles before departure using an ultrafine particle disinfectant. All delivery drivers are instructed to wear masks and use hand sanitizers, and the ‘Albi Bag,’ a cooler bag used for dawn delivery, will also undergo disinfection before delivery.



An Emart official said, “Under the principle that safety comes before business, we are making our best efforts to create stores where customers and employees can visit with peace of mind.”


This content was produced with the assistance of AI translation services.

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