The Anti-Corruption and Civil Rights Commission to Operate the First Mobile Ombudsman in Gyeonggi-do from 15th to 17th This Year

[Asia Economy Reporter Moon Chaeseok] The first mobile grievance office of the year will be held from the 15th to the 17th in Yeoju, Ansan, and Gunpo, Gyeonggi Province.

The Anti-Corruption and Civil Rights Commission announced on the 13th that it will operate a mobile grievance office to consult on daily life difficulties at Yeoju City Hall on the 15th, Ansan City Hall on the 16th, and Gunpo City Hall on the 17th.

The mobile grievance office is an on-site grievance consultation service where a counseling team composed of specialized investigators by field and representatives from cooperating organizations directly visits local residents to listen to and resolve their difficulties.

At this mobile grievance office, consultations will cover all administrative fields including general administration, culture, education, labor, industry, agriculture and forestry, environment, urban planning, transportation, roads, taxation, housing, construction, and police.

Cooperating organizations such as the Ministry of Employment and Labor, Korea Legal Aid Corporation, Korea Consumer Agency, Korea National Council on Social Welfare, Korea Land and Geospatial Informatix Corporation, and Financial Supervisory Service will participate to provide consultations on labor improvements, legal advice, consumer damage, social welfare benefits, land disputes, and low-income financial damage.

In connection with the Korea National Council on Social Welfare’s 'Good Neighbors' welfare project, the office will identify and support welfare blind spots among low-income groups and also receive reports on various corrupt practices and public interest violations related to health, safety, environment, and consumer issues.

The Anti-Corruption and Civil Rights Commission will immediately resolve issues that can be solved on-site and simple inquiries during consultations, while cases requiring further investigation will be accepted as grievance complaints and handled through in-depth investigation and coordination with relevant agencies.

Last year, the Anti-Corruption and Civil Rights Commission held a total of 101 mobile grievance offices, consulting on 2,519 cases and resolving 1,269 of them on-site. It also conducted meetings with small business owners and self-employed individuals to address difficulties in the local economy.

Kwon Geunsang, Director of the Grievance Handling Bureau at the Anti-Corruption and Civil Rights Commission, stated, "This year as well, we plan to actively visit marginalized areas and socially vulnerable groups to listen to and resolve their difficulties in order to address vulnerable areas in civil complaints, which is a government innovation task."

This content was produced with the assistance of AI translation services.