Dreame Launches Under-Cabinet Installation Service for Robotic Vacuum Cleaners, Enhancing Interior Integration

Under-Cabinet Installation Linked Through Official Service Provider
Available to Existing Users as Well

The smart home brand Dreame Technology announced on May 11 that it will offer an "Under-Cabinet Installation Linked Service" for robotic vacuum cleaner users, operated through its official service provider, Dream Stay.

Smart home brand Dreame Technology announced that it will operate an 'Under-cabinet Installation Linked Service' for customers using robot vacuum cleaners. Dreame

This initiative comes in response to the growing adoption of direct water supply and drainage robotic vacuum cleaners that automatically fill and empty water. As these products become more popular, consumer demand is increasing not only for product performance, but also for considerations such as installation space, cable management, water supply and drainage routes, and overall interior integration.

According to Dreame, as of March, the direct water supply model "X60 Master" accounted for approximately 41% of sales within the flagship robotic vacuum cleaner "X60" series. To meet this consumer demand, Dreame supports consultations and installation coordination for under-cabinet setups optimized for robotic vacuum cleaner usage environments via its official operator, Dream Stay. Dream Stay is the official service provider that creates installation environments allowing robotic vacuum cleaners and docking stations to be neatly organized inside kitchen cabinets.

This service enables users to keep the robotic vacuum cleaner and docking station out of sight when not in use, and helps organize charging cables and surrounding spaces more tidily. It also minimizes the exposure of devices and wires in homes with young children or pets, creating a more organized and safer environment.

The service is available to both new buyers and existing Dreame robotic vacuum cleaner users, who can apply separately through official channels. It offers options for customers who wish to reorganize their installation space or later add under-cabinet installation for better integration with their interior design.

The installation process is handled by professional technicians trained by the official service provider. These technicians propose installation methods tailored to the structure of each household's cabinets, taking into account the design of Dreame robotic vacuum cleaners and docking stations, wiring methods, water supply and drainage environments, and movement paths for the products. The service goes beyond simple storage, considering the spatial structure and finishing touches to ensure the robotic vacuum cleaner can charge and move reliably in real-life settings.

The installation method is offered in two types, depending on the customer's living environment and kitchen structure: "standard cabinet installation" and "custom installation for non-standard cabinets." The standard cabinet installation is a typical approach that minimizes changes to existing cabinet structures and can be completed in about 2 to 3 hours, reducing the burden on customers. The custom installation for non-standard cabinets takes into consideration piping, outlet locations, internal space, and cabinet structure to provide a more precise, tailored setup.

Great care has been taken to ensure installation quality and safety. Environmentally friendly E0-grade materials are used, which are durable furniture-grade materials resistant to scratches and stains, and minimize the emission of harmful substances such as formaldehyde, making them safer for indoor environments. Additionally, a paid restoration support service is available for cases where cabinet restoration is required after installation. Quality assurance and a one-year free after-sales service are also provided, ensuring customers can use the service with confidence even after installation.

A Dreame representative stated, "Robotic vacuum cleaners have evolved beyond simple cleaning appliances to become smart home products that integrate with living spaces. Through collaboration with our official service provider, Dreame will continue to enhance the customer experience by considering not only product performance but also installation convenience, space utilization, and interior design integration."

This content was produced with the assistance of AI translation services.