Connecting Crisis Household Identification and Support
Through "Neighborhood Care Shop One-Stop Service"
Implementation of the "Crisis Household Reporting Reward System"
Expanding Discovery of Welfare Blind Spots with Citizen Participation

Sokcho City in Gangwon Province is expanding its "Neighborhood Care Shop One-Stop Service" to address welfare blind spots and strengthen citizen-participatory welfare policies. In addition, the city will implement a "Crisis Household Reporting Reward System" in connection with this initiative.

Care Store in Our Neighborhood. Provided by Sokcho City

Care Store in Our Neighborhood. Provided by Sokcho City

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The "Neighborhood Care Shop One-Stop Service" is a community-based welfare service that utilizes local shops closely tied to residents' daily lives as welfare hubs. This enables the early identification of crisis households and the swift connection to necessary welfare, care, health, and daily living support services.


The core of the program is to go beyond basic reporting functions and enable a seamless process from identifying crisis households to counseling, linking services, and providing emergency assistance. In urgent cases, shop owners can provide essential items and supplies first, with the city later reimbursing them under a "support first, payment later" system. The support amount is up to 30,000 won per instance, available up to five times per year.


Alongside this, Sokcho City will also operate the "Crisis Household Reporting Reward System," which is open to all citizens. If a household facing financial difficulties due to unemployment, illness, or an accident is reported and selected as a recipient of basic livelihood security, the reporter will receive a Sokcho Love Gift Certificate worth 50,000 won per case.


The city plans to link the two programs, establishing a one-stop welfare system that identifies, reports, and immediately supports crisis households. Through citizen engagement, the city aims to discover households in need and quickly provide necessary assistance through the care shops, thereby thoroughly addressing welfare blind spots.


A Sokcho City official stated, "The 'Neighborhood Care Shop One-Stop Service' is a community-based welfare model in which citizens and local shops participate together, going beyond administration-centered welfare," adding, "By operating it together with the 'Crisis Household Reporting Reward System,' we aim to create a welfare safety net that naturally connects discovery and support."


The official further added, "Since the interest and participation of each citizen play a crucial role in protecting the lives of neighbors in need, we sincerely ask for your active involvement."



Currently, 239 care shops are in operation. Sokcho City plans to continue offering various incentives, such as affixing certification stickers and supporting promotional activities, to increase participating shops. The city will also continue publicity efforts to encourage more reporting of crisis households.


This content was produced with the assistance of AI translation services.

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