Gimcheon City Launches "e-Green Mail Service" via e-People Portal

Faster Delivery of Petition Responses

Improved Administrative Efficiency

The city is focusing on providing better services to citizens and delivering practical administration.

Gimcheon City, North Gyeongsang Province, announced that starting from May 1, it has launched the "e-Green Mail Service" to offer faster and more efficient services to petitioners who request postal responses through the e-People portal.

Exterior view of Gimcheon City Hall [Photo by Gimcheon City]

The "e-Green Mail Service" is provided to petitioners who, after submitting a request via the e-People portal, wish to receive notifications by mail (letter).

With just one click in the e-People system, the responsible civil servant can request dispatch; the post office then prints the relevant document and handles the entire process of creating and delivering the mail, providing a one-stop service.

Previously, when responding to petitions by mail, the responsible staff had to print the documents themselves, put them in envelopes, and submit them for mailing. However, with the introduction of this service, the time required for processing work has been dramatically reduced, and various administrative costs and budget expenditures associated with mailing have also been saved.

From the petitioners' perspective, the time it takes to receive a response by mail is expected to be shortened by two to three days, and citizen satisfaction with civil service administration is expected to increase further.

An official from Gimcheon City said, "The introduction of the e-Green Mail Service is part of establishing an efficient administrative system," adding, "We will continue to make multifaceted efforts to provide convenient and prompt civil petition services that citizens can truly feel."

This content was produced with the assistance of AI translation services.