Brand Customer Loyalty Index (BCLI) Score: 26.85

On April 30, Kiturami announced that Kiturami Boiler had been ranked No. 1 in the household boiler category for the tenth consecutive year in the "2026 Brand Customer Loyalty Awards" jointly released by Brand Keys, one of the top 10 brand evaluation agencies in the United States, and the Korea Consumer Forum.

Kiturami Achieves No. 1 in Household Boilers for 10 Consecutive Years in 'Brand Customer Loyalty' View original image

Kiturami Boiler achieved the highest score among household boiler brands with a total Brand Customer Loyalty Index (BCLI) of 26.85 points. In the detailed indicators, it received top marks in both emotional loyalty—which represents trust and attachment to the brand—and attitudinal loyalty, which reflects the intention to repurchase and recommend.



A Kiturami Boiler representative stated, "In addition to product performance, our focus on improving service quality experienced directly by customers has enabled us to achieve the No. 1 ranking in brand customer loyalty for ten consecutive years." The representative added, "We will continue to lead the household boiler market with eco-friendly technology and differentiated service innovation, in order to reward our customers' unwavering trust."


This content was produced with the assistance of AI translation services.

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