SEMAS Implements Organizational Restructuring to Strengthen AI, Digital Transformation, and Financial Functions

Launch of AI Digital Division

Establishment of Financial Policy Department

The Small Enterprise and Market Service (SEMAS) announced that it has completed an organizational restructuring to accelerate artificial intelligence (AI) and digital transformation, strengthen financial functions, and establish a demand-driven support system. Accordingly, personnel appointments for key positions will take effect starting April 20.

This restructuring was carried out to advance SEMAS’s policy implementation system in line with the new government’s policy direction and changes in the management environment, and to enhance operational efficiency by reorganizing its functions.

Daejeon Small Enterprise and Market Service Headquarters

As a result, the SEMAS organizational structure will expand from the existing seven divisions, one research institute, and 23 departments to seven divisions, one research institute, and 25 departments. The main feature is the strengthening of organizational capabilities centered on AI, digital, and financial functions.

To accelerate AI and digital transformation, the existing digital strategy functions will be expanded and reorganized to launch the AI Digital Division. To shift from information provision to data analysis and customized support, the division will be restructured into the AX Strategy Department, the newly established ICT Platform Department, and the AI Big Data Department, establishing a support system based on AI and digital technologies.

Additionally, to reinforce policy finance functions, a new Financial Policy Department will be established to conduct research and development on financial planning and evaluation models. The existing financial support organization will be reorganized to focus on lending operations, laying the foundation for tailored financial support for small business owners according to their management situations. Furthermore, the Innovation Evaluation Division will be reorganized to promote public service innovation and enhance on-site communication.

The existing Regional Cooperation Department will be reorganized into the ESG Management Department, integrating ESG (Environmental, Social, and Governance) responsibilities and taking charge of customer support functions, including call center operations, to establish a demand-driven service system.

Meanwhile, with the introduction of a standing auditor, the audit organization will be expanded, and a new Safety and Health Team will be established directly under the Vice President to strengthen the safety management system. These measures are part of ongoing efforts to bolster organizational functions.

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