Gyeonggi Credit Guarantee Foundation Holds First Customer Advisory Committee of the Year, Shares 4S Strategy and More

Gyeonggi Credit Guarantee Foundation held its first "Customer Advisory Committee" meeting of the year on the 31st.

The foundation announced that it convened the inaugural Customer Advisory Committee at its Suwon Gwanggyo headquarters on this day, aiming to develop policies that reflect on-the-ground experiences.

The Customer Advisory Committee is a field-based advisory body operated to incorporate the views of small and medium-sized enterprises (SMEs) and small business owners into the foundation's policies. The committee is composed of representatives of SMEs and small business owners in the province, as well as university professors who are experts in related fields, and is held regularly once every quarter.

During the meeting, the committee shared the foundation’s 4S strategy system for this year, its major guarantee support projects, and operational direction, and engaged in policy proposals and a Q&A session.

Si Seokjung, Chairman of Gyeonggi Credit Guarantee Foundation (center), is holding the first Customer Advisory Committee of the year on the 31st. After awarding the commission certificates to the committee members, they are taking a commemorative photo. Provided by Gyeonggi Credit Guarantee Foundation

Si Seokjung, Chairman of the foundation, stated, "Recently, the business environment for SMEs and small business owners has grown more challenging due to the surge in international oil prices and ongoing global supply chain instability caused by the Middle East crisis. Gyeonggi Credit Guarantee Foundation will do its utmost to actively reflect your opinions in our policies to deliver more practical and tangible support."

Last year, the foundation held a total of three Customer Advisory Committee meetings and collected 20 policy proposals. Of these, 15 have been implemented, while the remaining 5 are currently under review.

Key initiatives include: the implementation of the "COVID-19 Damage Installment Repayment Special Guarantee," which reflects feedback to ease repayment burdens; the expansion of "Himnaego Card Guarantee" coverage from 79 to 110 business sectors; the introduction of the "Climate Crisis Special Guarantee" and "Customs Damage Company Special Guarantee" to reduce financial costs; and the expansion of the "On-site Task Force" operations.

Since 2023, the foundation has operated the committee and has been incorporating a wide range of opinions raised at the customer level into system improvements and policy enhancements.

This content was produced with the assistance of AI translation services.