Strengthening Customer Service
and Building a Healthy Parcel Delivery Industry Ecosystem

On March 27, CJ Logistics announced that it had signed a win-win agreement for sustainable mutual growth with the Dealer Association at its headquarters in Jongno-gu, Seoul. The event was attended by key figures, including Yoon Jaeseung, Head of the O-NE Division at CJ Logistics, and Jeon Hyunseok, Chairman of the Dealer Association.


On the 27th, at the CJ Logistics headquarters in Jongno-gu, Seoul, Yoon Jaeseung, Head of O-NE Division at CJ Logistics (left), and Jeon Hyunseok, Chairman of the Dealer Association, are taking a commemorative photo at the 'Win-Win Cooperation Agreement for Sustainable Mutual Growth' ceremony. CJ Logistics

On the 27th, at the CJ Logistics headquarters in Jongno-gu, Seoul, Yoon Jaeseung, Head of O-NE Division at CJ Logistics (left), and Jeon Hyunseok, Chairman of the Dealer Association, are taking a commemorative photo at the 'Win-Win Cooperation Agreement for Sustainable Mutual Growth' ceremony. CJ Logistics

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Both parties shared the understanding that, in light of intensifying competition in the e-commerce and parcel delivery industries and changes in the market environment, it is essential to strengthen cooperation among members of the parcel delivery industry in order to overcome crises and achieve mutual growth.


Through a joint resolution, they agreed to work together to: establish compliance management and foster a transparent and fair business culture; promote a culture of mutual growth and collaboration; prevent industrial accidents and create a safe working environment; and build a sustainable win-win model based on mutual trust.


CJ Logistics plans to further expand support systems to actively gather feedback from the parcel delivery field and enhance operational stability. Based on this, the Dealer Association pledged to cooperate in improving delivery service quality and strengthening customer satisfaction.


Chairman Jeon Hyunseok stated, "This is a meaningful agreement that allows us to address on-site challenges together and prepare for the future," and added, "Through ongoing cooperation, we will create a healthy ecosystem for the parcel delivery industry."



Yoon Jaeseung, Head of the O-NE Division, said, "I hope this will serve as a turning point to strengthen cooperation among members of CJ Logistics' parcel delivery business and lay the foundation for sustainable growth," adding, "We will provide even more competitive logistics services in cooperation with the Dealer Association."


This content was produced with the assistance of AI translation services.

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