Ansan City Takes Full Responsibility for Jeonse Damage... Launches Comprehensive One-on-One Recovery Support

Accompanying Victims to Resolution with "One-on-One Dedicated Managers"
Expansion of the "Safe Jeonse Project"
Joint Prevention System Established by the City and the Association of Realtors

Lee Mingun, Mayor of Ansan, emphasized, "Jeonse-related damages are a matter of utmost seriousness, and not a single incident can be tolerated. If there is any negligence in brokerage or management upon verification, hold those responsible accountable and pursue the matter to the end."

Ansan City (Mayor Lee Mingun) is fully launching the 'Ansan-Style One-Stop Support for Jeonse Damage Recovery' to minimize damage from jeonse leases and help victims restore their daily lives. Provided by Ansan City

Ansan City (Mayor Lee Mingun) is fully launching the "Ansan-Style Jeonse Damage One-Stop Recovery Support" to minimize Jeonse damage and help victims restore their daily lives.

On March 24, the city announced that it would hold an emergency meeting of the Safe Jeonse Management Task Force and establish a response system to swiftly address Jeonse-related damages and strengthen the protection of citizens' assets.

At the meeting, which was attended by Mayor Lee Mingun, officials from the Ansan branch of the Korea Association of Realtors, and relevant city departments, participants focused on reviewing the current status and causes of Jeonse damages, and discussed preventive measures as well as a rapid response system for when damages occur.

In addition to operating the existing Jeonse Damage Counseling Center and Safe Jeonse Management Task Forces at both district offices, the city plans to operate a "One-on-One Dedicated Manager" system to provide close support for victims.

The dedicated managers, primarily drawn from the Land Information Division, will be assigned and operated to provide one-on-one support to victims throughout the recovery process—from preparing the necessary documents to notifying them of the final results. Through phone calls and text messages, they will provide one-stop guidance on matters such as ▲ the Jeonse damage determination process ▲ legal counsel ▲ applications for financial aid and support funds ▲ and psychological counseling. If victims wish to respond collectively to Jeonse damages in the future, the city will actively cooperate and provide support.

Furthermore, when a Jeonse damage case is reported, the city will immediately notify the Safe Jeonse Management Task Forces at both district offices (Sangnok-gu and Danwon-gu) and will verify and guide the real estate agents who mediated the lease contracts in question.

In particular, if violations of relevant laws are discovered—such as failure to fulfill the obligation to check and explain the property—the city plans to enhance transparency in the brokerage market through strict administrative action.

Preventive activities will also be strengthened with a focus on on-site efforts. The city plans to move beyond traditional government-led publicity and, in connection with the "Safe Jeonse Project," will conduct joint public campaigns with real estate agents. The city also plans to expand preventive publicity that citizens can directly experience at the community level, such as distributing informational leaflets directly to building mailboxes in areas where concerns about Jeonse fraud are higher.

Meanwhile, in order to prevent Jeonse-related damages, Ansan City is operating the Safe Jeonse Management Task Force in cooperation with Gyeonggi Province and has designated a "Jeonse Damage Prevention Day," during which joint campaigns are conducted with the Korea Association of Realtors and private-sector partners.

Additionally, to promote stable housing for young people, the city provides up to 400,000 won in moving cost subsidies, and operates the "Youth-Friendly Good Realtor Offices" to offer voluntary brokerage fee discounts and promote housing policy awareness. The city also plans to support youth monthly rent with up to 200,000 won per month for up to 24 months, and to provide annual support of up to 2 million won for interest on Jeonse or monthly rent deposit loans for young people.

Ansan City (Mayor Lee Mingun) is fully launching the "Ansan-Style Jeonse Damage One-Stop Recovery Support" to minimize Jeonse damage and help victims restore their daily lives. Provided by Ansan City

Lee Mingun, Mayor of Ansan, stated, "We will help citizens more easily access the various support systems that are currently scattered across different agencies, so they can live in a safe residential environment without suffering from Jeonse damages. The dedicated managers will stay by the victims' side until the end, and we will concentrate all of the city's resources so that damages can be resolved as quickly as possible through cooperation with organizations in the legal, financial, and housing sectors."

Mayor Lee further stressed, "For Jeonse fraud, prevention is just as important as post-incident response. We will do everything possible to ensure that such incidents are never repeated by strengthening preventive measures."

This content was produced with the assistance of AI translation services.