Uiryeong-gun Designated as Excellent Institution in the "2025 Comprehensive Civil Service Evaluation"

Comprehensive quantitative and qualitative assessment plus bonus points... Based on 21 indicators across 5 areas

On February 10, Uiryeong-gun in South Gyeongsang Province announced that it had been designated as an excellent institution (Grade B) among 82 county-level institutions, after receiving an excellent rating in the “2025 Comprehensive Civil Service Evaluation” organized by the Ministry of the Interior and Safety and the Anti-Corruption and Civil Rights Commission.

The Comprehensive Civil Service Evaluation is a system implemented to examine the actual status of civil petition administration, improve civil petition handling practices, and enhance service quality. The evaluation covers 308 institutions nationwide, including central administrative agencies, local governments, and offices of education.

2025 Comprehensive Evaluation Results of Civil Petition Services. Provided by Uiryeong-gun

The final grade is determined by combining quantitative and qualitative assessments and additional points, based on 21 indicators across five areas: civil petition administration strategy and system, operation of civil petition systems, handling of civil petitions filed via the National Complaints Portal, handling of grievance petitions, and civil petition satisfaction.

Uiryeong-gun received balanced scores across overall civil petition administration improvements, including the performance of the head of the institution in promoting civil petition administration, the establishment of a civil petition administration management system, protection of vulnerable civil petitioners, promptness in handling petitions, and efforts to resolve and prevent grievance petitions.

An official from the county government stated, “These results reflect our inspections of the entire civil petition handling process and our field-centered improvement efforts,” adding, “We will continue to strive to provide prompt and fair civil petition services that residents can truly feel.”

Meanwhile, in the 2025 Civil Service Satisfaction Survey conducted in December last year on 506 residents who had experience using civil petition services, Uiryeong-gun received excellent responses in major categories such as the time required to process petitions, fairness, and public officials’ attitude and kindness, achieving a record-high score of 93.7 points.

This content was produced with the assistance of AI translation services.