Kookmin Bank Opens "Kookmin Bank Senior Happiness Lounge"... "Expanding Inclusive Finance"
Created at the Gajwa-dong branch in Incheon...Open to all local residents
Providing one-stop consulting from asset management to care and nursing
On February 10, Kookmin Bank announced that it has newly opened the "Kookmin Bank Senior Happiness Lounge," a specialized lounge-type branch, at its Gajwa-dong branch in Seo-gu, Incheon.
'Kookmin Bank Senior Happiness Lounge' created at Kookmin Bank's Gajwa-dong branch in Seo-gu, Incheon. Kookmin Bank
View original imageThe Kookmin Bank Senior Happiness Lounge is a customized space for senior customers, created as part of the bank's commitment to inclusive finance so that the elderly and other financially vulnerable groups can use financial services more conveniently.
At the lounge, dedicated staff members provide swift support through an express counter for financial work that seniors frequently use, such as deposits and withdrawals, passbook reissuance, and pension receipt.
The bank has also created a space equipped with massage chairs, blood pressure monitors, and coffee machines to provide an environment where seniors can stay comfortably.
In addition, Kookmin Bank is operating a mobile-branch-type "Kookmin Bank Senior Lounge" to improve financial accessibility for seniors and other financially vulnerable groups.
At "KB Golden Life Advisory Center Jongno Pyeongchang," which opened in December last year, the bank is providing senior-tailored life-care services, including specialized consultations on inheritance and gifting.
A Kookmin Bank representative said, "The Kookmin Bank Senior Happiness Lounge has been created as an open space that both enhances the convenience of financial use for seniors and enables communication with local residents," adding, "We will continue to fulfill our role as a reliable financial partner by providing financial services that accompany senior customers across all aspects of their lives."
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Meanwhile, KB Financial Group is strengthening a variety of services for senior customers at the group level. KB Life opened the "KB Life Yeoksam Center," a combined insurance-bank branch that integrates insurance, care, and banking services, last month. Through this, it provides one-stop comprehensive life consulting that covers everything from asset management to care and nursing. In addition, KB Golden Life Care, a nursing business subsidiary of KB Life, opened "Gangdong Village," "Gwanggyo Village," and "Eunpyeong Village" last year, and is now operating a total of five urban-type senior towns.
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