Chungnam SME Promotion Fund Satisfaction Rate Reaches 94.5%

Survey of 740 Companies Shows 95.7% "Positive Change"
High Ratings for Application Process and Consultation Satisfaction

Front View of Chungnam Economic Promotion Agency

According to a satisfaction survey conducted by the Chungnam Economic Promotion Agency this year among 740 companies that received support from the Small and Medium Enterprise Promotion Fund, the satisfaction rate was found to be 94.5%.

Furthermore, 95.7% of respondents reported a positive change in their perception of Chungnam Province's policies after receiving funding, confirming that the policy has also enhanced trust.

The Chungnam Economic Promotion Agency announced on December 9 that the satisfaction survey, conducted among 740 companies supported by the 2025 Chungnam SME Promotion Fund totaling 385 billion won this year, yielded very high ratings.

According to the Agency, the overall satisfaction rate among companies was calculated at 94.5%.

Additionally, 95.7% of respondents reported a positive shift in their perception of Chungnam Province's policies after receiving funding, and trust in the Agency's fund management system was also found to have improved significantly.

As for how companies learned about the funding, financial institutions accounted for the highest share at 55.7%, highlighting the effectiveness of collaboration with the financial sector.

Regarding the motivation for utilizing the funds, "low interest rates" (86.5%) emerged as the key factor.

The main factors contributing to satisfaction were the simplicity of the application process (60.6%) and the clarity of explanations regarding required documents (18.5%).

On the other hand, inconvenience in the process of submitting completion reports (21.6%) was identified as an area in need of improvement.

However, the speed and accuracy of responses to inquiries were rated at 92.4%, and satisfaction with communication with staff was 91.1%, indicating an overall positive evaluation.

In addition, companies reported tangible management improvements after receiving the support, such as increased productivity (73.5%), higher sales (67.8%), and expanded employment (59.2%).

The main challenges cited were rising raw material prices (38.2%) and lack of funds (33.6%).

The Agency stated that it plans to use the results of this survey to improve its fund management system and further advance its business support policies.

This content was produced with the assistance of AI translation services.