AI and Big Data-Based Airport Congestion Management System

At Cheongju Osco in Cheongju, Chungbuk, on the 3rd, employees including Eunjeong Seo, Head of Digital Innovation at Incheon International Airport Corporation (second from the right), are taking a commemorative photo at the awards ceremony of the "2025 Public Artificial Intelligence (AI) Grand Transformation Challenge Championship." Incheon International Airport Corporation.

At Cheongju Osco in Cheongju, Chungbuk, on the 3rd, employees including Eunjeong Seo, Head of Digital Innovation at Incheon International Airport Corporation (second from the right), are taking a commemorative photo at the awards ceremony of the "2025 Public Artificial Intelligence (AI) Grand Transformation Challenge Championship." Incheon International Airport Corporation.

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Incheon International Airport Corporation announced on December 4 that it had received the Grand Prize (Prime Minister's Award) at the "2025 Public Artificial Intelligence (AI) Grand Transformation Challenge Best Practices Finals" held on December 3 at Cheongju Osco in Cheongju, Chungbuk.


This competition, hosted by the Ministry of the Interior and Safety and organized by the National Information Society Agency (NIA), was held for the first time this year to select outstanding and innovative cases of AI utilization in public institutions. A total of 178 cases were submitted by central and local governments, as well as public agencies.


The corporation was recognized for its achievement in establishing a monitoring system using AI and big data to alleviate congestion and minimize waiting times amid a surge in passenger numbers. The estimated time required for the entire departure process (departure hall waiting, security screening, and immigration inspection) was provided in real time through airport electronic display boards and private platforms such as Naver and Kakao.


In particular, during this year's Chuseok holiday, the number of passengers reached a record daily average of 217,000, the highest ever for Chuseok. Nevertheless, the implementation of congestion mitigation measures based on AI-powered predictive information enabled stable airport operations.



Lee Hakjae, President of Incheon International Airport Corporation, stated, "This award is the result of our active use of AI technology to minimize inconvenience for airport users and provide tailored information." He added, "We will continue to introduce innovative technologies to improve overall airport operations and services, and to offer convenient and differentiated services."


This content was produced with the assistance of AI translation services.

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