Gangneung City Resumes Online Civil Consultation Service... Expected to Ease Petition Inconvenience

Opening of Gangneung City Saeol Electronic Civil Service Window

Gangneung City in Gangwon Province resumed its online consultation civil service, "Gangneung City Saeol Electronic Civil Service Window," starting from the 13th.

Gangneung City resumed its online consultation civil service, "Gangneung City Saeol Electronic Civil Service Window," starting from the 13th. Provided by Gangneung City

This temporary opening of the "Gangneung City Saeol Electronic Civil Service Window" is intended to provide an alternative channel for online civil service consultations following the suspension of the National Petition System due to the recent fire at the National Information Resources Service. The operation of this service will end once the National Petition System is restored.

Civil petitions can be submitted either by accessing the Gangneung City Hall website or by searching through internet portals (such as Naver or Daum) on a mobile phone with internet access. After mobile phone authentication and identity verification, users may utilize the service.

The types of civil petitions that can be processed through the Gangneung City Saeol Electronic Civil Service Window are general inquiries and suggestions as defined in Article 2 of the Civil Petition Handling Act. However, matters such as grievances, proposals, reports (including illegal parking reports), and policy discussions cannot be processed through this service.

Seo Dongwon, Head of the Civil Service Division, stated, "By temporarily opening the Gangneung City Saeol Electronic Civil Service Window, which had been suspended due to the fire at the National Information Resources Service, we aim to allow citizens to submit online civil petitions regardless of time and place. We will also work diligently with relevant departments to operate the electronic civil service window faithfully."

This content was produced with the assistance of AI translation services.