Kyungdong Navien Ranks First in Boiler Category of Korea Customer Satisfaction Index for 12 Consecutive Years

Significantly Enhanced Hot Water Functionality with "Navien Condensing ON AI"
Comfortable Heating and Hot Water All Year Round

Kyungdong Navien announced on September 30 that it has been ranked first in the boiler category of the "2025 Korea Customer Satisfaction Index (KCSI)" for the 13th time overall and for 12 consecutive years. The "Korea Customer Satisfaction Index (KCSI)," organized by the Korea Management Association Consulting (KMAC), is an indicator that measures customer satisfaction for products and services across various domestic industries. Since its inception in 1992, it has been recognized for its long history and credibility.

Kyungdong Navien has continuously introduced products that reduce emissions of air pollutants and lower heating costs, based on its condensing boiler developed in 1988. In 2022, the company launched the "Navien Condensing ON AI," a boiler with significantly enhanced hot water functionality to meet changing customer lifestyle trends. By providing comfortable heating and hot water throughout all four seasons, Kyungdong Navien is leading changes in boiler trends.

Recently, the company introduced a boiler subscription service to provide customers with a more comfortable living environment. Since boilers are often installed in less visible areas such as balconies or utility rooms, making it easy to neglect their maintenance, the service aims to improve energy efficiency and user convenience by proactively detecting and managing malfunctions or performance degradation.

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