Post Offices Resume Acceptance of Fresh Food Items... Parcel Boxes Now Available for Credit Card Purchase

The acceptance of fresh food items at post offices has resumed. Parcel boxes can now also be purchased with credit cards.

Korea Post Headquarters announced on the 30th that, following the resumption of postal services that had been halted due to a fire at the National Computing and Information Service, it has addressed the inconveniences raised by customers.

Provided by Korea Post Headquarters

As part of these improvements, post offices are once again accepting fresh food items. The previous day, some post offices did not accept fresh food items such as fruit and kimchi, which customers intended to send as Chuseok gifts, causing inconvenience.

In response, Korea Post Headquarters restored the delivery notification and delivery completion text message system, which is sent to recipients via postal workers' PDAs, on the afternoon of the previous day, making it possible to handle fresh food items again. However, the acceptance of fresh food items is provided only to customers who understand and agree that delivery delays may be more likely than during previous special holiday delivery periods.

The previously suspended cash-on-delivery parcel and secure parcel services can now also be accepted at the counter following the system restoration. In addition, Korea Post Headquarters explained that parcel boxes, which previously could only be purchased with cash, can now be bought with credit cards.

Furthermore, by using the simple pre-registration service, customers can now send mail conveniently without waiting in line. This improvement addresses the inconvenience experienced by customers who had to spend time manually writing addresses when visiting post office counters the previous day.

Kwak Byungjin, Acting Director General of Korea Post Headquarters, stated, "We have made improvements by reflecting as many of the issues raised the previous day as possible so that the public can use post office services more easily and conveniently," adding, "Korea Post Headquarters will continue to do its utmost to minimize inconvenience for the public."

This content was produced with the assistance of AI translation services.