Gwanak District Activates Emergency Response System for National Information Resources Service Fire

Emergency Measures Including Expansion of Offline Civil Service Channels

Gwanak District in Seoul (Mayor Park Junhee) announced on September 29 that it is making every effort to minimize inconvenience for residents by responding swiftly to administrative service disruptions caused by the recent fire at the National Information Resources Service.

Park Junhee, Mayor of Gwanak District, giving urgent instructions at the emergency countermeasure meeting related to the fire at the National Information Resources Service. Provided by Gwanak District.

Immediately after the incident, the district established the Disaster and Safety Countermeasure Headquarters, led by Mayor Park Junhee, shared the situation with all staff, and switched to an emergency work system.

An emergency meeting was held in the afternoon of September 28, presided over by Mayor Park, and attended by heads of each bureau and office, all department heads, and local community leaders to discuss urgent response measures for restoring civil services to normal. Since the morning of September 27, the district has conducted a comprehensive survey of the civil service system for possible disruptions and quickly posted the results on the district’s website and social media, clearly distinguishing between available and unavailable services for residents.

To reduce anticipated inconvenience caused by delays in fire recovery, the district diversified offline service channels, including in-person visits, phone calls, and fax submissions. Additional staff were assigned to real estate service counters, tax-related civil complaints were accepted in writing, and alternative certificate issuance counters were set up at local community centers to prevent inconvenience for residents.

The district will continue to provide real-time updates on the situation and, after recovery is complete, will work with local community centers and relevant agencies to inspect the safety management of UPS batteries, taking thorough measures to prevent similar incidents from recurring.

Mayor Park Junhee stated, “I sincerely apologize to residents for the inconvenience caused by this unexpected situation. Our district prioritizes the safety and administrative convenience of our residents above all else, and we will mobilize all administrative resources to ensure that services are restored to normal as quickly as possible.”

This content was produced with the assistance of AI translation services.