Korean Air Obtains Accessibility Quality Certification for Website and Mobile App

Certified by the Korea Digital Accessibility Association

Korean Air announced on September 15 that it has simultaneously obtained accessibility quality certification for both its official website and mobile app.

The accessibility certification is a system that evaluates whether websites or mobile apps are designed to be easily used by information-vulnerable groups such as people with disabilities and the elderly. It assesses the level of information and communication accessibility of websites and mobile apps that comply with relevant regulations, including the 'National Standard Korean Web Content Accessibility Guidelines 2.1', and grants a quality mark. Korean Air received its certification from the Korea Digital Accessibility Association.

The official Korean Air website has been certified for web accessibility since 2021. The official mobile app, 'Korean Air My', became the first among domestic airlines to receive mobile app accessibility certification. The mobile app accessibility certification is granted when both an expert review-evaluating compliance with national standard guidelines-and a user review by individuals with various disabilities are conducted, and the average score of the two exceeds 90 points.

A Korean Air representative stated, "In a rapidly changing digital environment, obtaining accessibility certification not only for our official website but also for our mobile app is the result of our ongoing efforts to provide an equal and convenient digital experience for all customers." The representative added, "As a digital leader, we will continue to prioritize customer convenience and ensure the protection of consumer rights in the online environment."

Korean Air Mobile App Page. Provided by Korean Air

This content was produced with the assistance of AI translation services.