Hiemsolutec Expands Chiller Maintenance Infrastructure... Upgrades Service Network in the Seoul Metropolitan Area

350-Pyeong Chiller Overhaul Workshop Established in Hwaseong
Additional Gangbuk Center Opened in Magok... Multi-Hub System Introduced
Comprehensive Safety Management with Daily TBM

Hiemsolutec, a subsidiary of LG Electronics specializing in the maintenance of system air conditioners and HVAC (heating, ventilation, and air conditioning) systems, announced on July 24 that it is expanding its maintenance infrastructure to meet the rapidly increasing demand for large-scale cooling equipment known as chillers.

Hiemsolutec is the only major domestic company to establish and operate a dedicated overhaul workshop exclusively for chillers. Photo by Hiemsolutec

Last year, Hiemsolutec established a dedicated overhaul (complete disassembly) workshop for chillers in Hwaseong, Gyeonggi Province, becoming the only major domestic company to do so. The facility spans 350 pyeong, which is about twice the size of the previous workshop. This workshop specializes in the disassembly, inspection, and maintenance of LG chiller equipment, focusing on developing expertise in servicing large-scale systems. In just one year of operation, the maintenance processing speed improved by approximately 1.5 times compared to the previous setup, enhancing both response speed and quality in line with rising demand.

Strict safety management is also enforced within the overhaul workshop. Hiemsolutec conducts regular inspections to prevent crane accidents, as cranes are used to handle heavy components such as compressors. The company also manages designated pathways to prevent collisions between forklifts and personnel during the movement of heavy items. Additionally, daily safety briefings (TBM) are held to proactively prevent accidents during operations, demonstrating the company's commitment to a wide range of safety management activities.

To expand chiller maintenance service coverage in the Seoul metropolitan area, Hiemsolutec has opened the Gangbuk Center (Magok), which serves the northern Seoul area. This marks a shift from a single-hub system centered on the Gangnam Center in Gunpo, Gyeonggi Province, to a multi-hub structure, thereby improving emergency dispatch and on-site response times. The Gangnam and Gangbuk service centers provide comprehensive chiller maintenance services?including repairs, regular inspections, and remote maintenance?across the entire metropolitan area, contributing to improved customer response quality based on regional needs.

LG Electronics has set a goal of achieving growth in the HVAC sector at twice the market rate in the era of artificial intelligence (AI). This year, the company aims to more than triple its orders for data center cooling solutions compared to the previous year and is targeting 1 trillion KRW in sales in the chiller segment within the next two years. In line with LG Electronics' efforts to strengthen its chiller product lineup, Hiemsolutec plans to solidify its maintenance system by proactively expanding its infrastructure and advancing its technology in the maintenance service sector.

Yu Kwangryul, CEO of Hiemsolutec, stated, "As expectations for eco-friendly heating and cooling solutions rise, specialized maintenance capabilities after installation are becoming a key factor in determining corporate trust. We will continue to build a more systematic and prompt response system through dedicated chiller maintenance hubs and regional service centers."

This content was produced with the assistance of AI translation services.