GH Introduces SMS, KakaoTalk, and ARS for Jeonse Rental Housing Rent Notifications

Gyeonggi Housing and Urban Development Corporation (GH) will now notify tenants of jeonse rental housing about their rent via mobile text messages (SMS) and KakaoTalk.

On May 29, GH announced that, with the establishment of an automated response system (ARS), tenants of jeonse rental housing can now check their rent and overdue rent 24 hours a day, and will receive rent notifications through SMS and KakaoTalk.

The jeonse rental program is a system in which GH signs a jeonse contract for existing homes desired by low-income groups, such as basic livelihood security recipients, and then subleases them at an affordable rate. Considering the high proportion of elderly tenants, GH will continue to send paper rent notices by mail in parallel with the new system.

Gyeonggi Housing and Urban Development Corporation

GH expects that the introduction of this text and voice notification system will resolve the inconvenience of traditional mail notifications and significantly improve tenant convenience through faster and more convenient notifications.

The rent notification service will cover 23,000 households in 31 cities and counties in the province. For rent-related inquiries, tenants can contact the dedicated GH jeonse rental call center at 1588-8056.

GH has operated this dedicated call center since November last year to strengthen support for tenants.

This content was produced with the assistance of AI translation services.