2024 Survey by Ministry of the Interior and Safety
The Only One Among 15 Local Public Enterprises Nationwide
Continuous Achievements in Customer-Centric Management

Jeonnam Development Corporation Achieves Highest Customer Satisfaction Rating for Three Consecutive Years View original image

Jeonnam Development Corporation has achieved the highest rating for the third consecutive year in the 2024 Customer Satisfaction Survey organized by the Ministry of the Interior and Safety.


This is the only such achievement among 15 local public enterprises nationwide, which the corporation attributes to its ongoing customer-centric management. Last year, the corporation obtained the Customer Satisfaction Management System (ISO10002) certification for the second consecutive year, and increased customer satisfaction by actively implementing policies that reflect customer feedback, such as supporting loan interest rates for local small and micro businesses and expanding donations to the Jeonnam Talent Development Fund.


Jang Chungmo, CEO of Jeonnam Development Corporation, stated, "Achieving excellent results for three consecutive years is the outcome of continuous efforts such as strengthening on-site communication and innovating customized civil complaint services," and added, "We will continue to practice customer-oriented management and strive to become an even more trusted public enterprise."





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