Villarreal Korean GM President "Will Increase Sales This Year... Focus on Providing Excellent Service"

Visiting Domestic Dealerships and Service Centers
Reaffirming Commitment to Expanding Domestic Sales

"Korea GM will focus on providing premium vehicles from GM global brands such as Chevrolet, Cadillac, and GMC, along with excellent services, aiming for sales growth this year."

Korea GM announced on the 4th that Hector Villarreal visited domestic networks including dealerships and service centers on the 28th of last month to reaffirm the commitment to expanding domestic sales.

Hector Vizareal, President of Korea GM, is visiting the Chevrolet Sinchon dealership and taking a commemorative photo with dealership officials. Photo by Korea GM

This visit by President Villarreal was part of the monthly 'Monthly Connect' program. This program involves Korea GM executives, including President Villarreal, regularly visiting customer-facing networks such as dealerships and service centers to seek innovative ideas.

On the 28th of last month, President Villarreal visited the Chevrolet Sinchon dealership and had a discussion with car managers, who play a key role in product sales, about ways to improve sales.

President Villarreal said, "I sincerely thank the car managers working on the front lines of sales for their efforts to communicate directly with customers and provide the best experience in purchasing and owning vehicles."

Last year, Korea GM ranked first for six consecutive years in the automobile A/S sector in the '2024 Korea Industry Service Quality Index (KSQI)' customer contact survey conducted by the Korea Management Association Consulting (KMAC). To strengthen domestic customer service, Korea GM completed the Seoul Service Center, which provides product experience, purchase, and service all in one place, and has been operating it since July last year. At the same time, construction is underway for the new Dong Seoul Service Center and Wonju Service Center, which will be state-of-the-art service centers.

This content was produced with the assistance of AI translation services.