Oh Tae-wan, the governor of Uiryeong-gun, Gyeongnam, toured 13 towns and townships from the 10th to the 19th and held meetings with civil service staff who are at the forefront of handling civil complaints.


He took time to listen to and communicate about the difficulties experienced by the officials working on the front lines of civil service.

Township Meeting. Provided by Uiryeong-gun

Township Meeting. Provided by Uiryeong-gun

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Governor Oh urged, “Please make greater efforts to provide administrative services that allow residents to genuinely feel the changes,” mentioning the high satisfaction scores from last year’s resident civil service satisfaction survey.


He added, “Civil service work is not just a simple administrative procedure but an important task that listens to the voices of residents and directly affects their lives,” and said, “We will do our best to support employees so that they can work in a more comfortable environment.”


The 2024 Uiryeong-gun civil service satisfaction score was 92.53 points, the highest score in the past five years since the survey was conducted.



Meanwhile, Uiryeong-gun is implementing healing programs and psychological counseling to relieve stress among civil service staff amid a recent increase in malicious complaints. Additionally, it operates a mileage reward system for civil complaint handling to increase incentives for civil service officers.


This content was produced with the assistance of AI translation services.

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