Japan Airlines Experiences System Disruption Due to Cyber Attack... 4 Flights Canceled, 71 Delayed

Local Police Investigate Possible DDoS Attack

Japan Airlines (JAL) announced that at around 7:24 a.m. on the 26th, a network device connecting internal and external systems was subjected to a cyberattack, causing disruptions to the passenger baggage management system and others.

Japan Airlines (JAL). AFP Yonhap News

According to Kyodo News and NHK, the system was restored after more than six hours, past 1 p.m., and no customer data leakage was confirmed. The cyberattack caused issues with the system that communicates flight plans to the Ministry of Land, Infrastructure, Transport and Tourism, and the check-in and baggage management systems were temporarily suspended.

As a result, a total of 71 domestic and international flights were delayed by more than 30 minutes, and 4 domestic flights were canceled on that day. JAL also announced that one domestic flight would be canceled on the 27th. Additionally, access to the JAL application was reportedly unstable for a time due to the system disruption. Local police are investigating the possibility of a distributed denial-of-service (DDoS) attack against JAL.

Japan Airlines expressed its sincere apologies, stating, "We deeply apologize for the inconvenience caused to passengers and related parties."

This content was produced with the assistance of AI translation services.