Kyungdong Navien Ranks First in 5 Categories of Korea Quality Satisfaction Index

1st Place in Condensing Gas Boilers, Hot Water Mats, Carbon Mats, Ventilation Air Purifiers, and Gas Ranges Categories

Kyungdong Navien announced on the 7th that it ranked first in five categories of the ‘2024 Korea Quality Satisfaction Index (KS-QEI)’. Following 15 consecutive years of first place in the condensing gas boiler category, 9 years in the hot water mat category, and 4 years in the ventilation purifier category, it was newly selected as number one in the gas range and carbon mat categories, proving consumer satisfaction with its excellent quality.

The ‘Korea Quality Satisfaction Index (KS-QEI)’ is a quality measurement model organized by the Korea Standards Association and the Korean Society for Quality Management, measuring customer satisfaction with the quality of products and services. Kyungdong Navien introduced a three-stage automated system at its Seotan factory covering production, inspection, and logistics to ensure quality. Inspection robots conduct the first check for product defects, and a self-developed automated inspection system performs the final quality check to reduce defect rates. Additionally, the factory scale will be expanded to 100,000 pyeong by 2026, while integrating artificial intelligence (AI) and robotic technologies. Through this, the company plans to register the factory as a ‘Lighthouse Factory,’ which signifies a factory leading innovation with technologies such as the Internet of Things, big data, and artificial intelligence.

Kyungdong Navien Marketing Director Kang Dong-jun said, “Kyungdong Navien is advancing as a ‘steadfast expert’ that maintains perfect quality based on the automated system of the Seotan factory,” adding, “We will continue to strive to provide consumers with a comfortable living environment through differentiated products grounded in quality competitiveness.”

This content was produced with the assistance of AI translation services.