A 2cm Hair Found in Food?..."Look at My Hair" Owner's Strong Rebuttal

"Refused Customer Refund Request... My Hair is 3mm"
"This Happened 3 Years Ago Too, So I Keep It at 3mm"

A business owner who proved the length of their own hair in response to a customer demanding a refund after finding a hair in their food has become a hot topic.

On the 18th, an online community for self-employed people called 'Apeunikka Sajangida' (Because It Hurts, I'm the Boss) posted a message titled "Received a refund request from Baemin (Baedal Minjok) claiming there was a hair in the food." Business owner A said, "I was contacted saying there was a hair in the food and they wanted a refund," adding, "They said the hair was about 2 cm long."

[Image source=Online community 'Apeunikka Sajangida']

A refused the customer's refund request, stating, "My hair is 3 mm long." Along with this, A also shared a photo of their hairstyle. In the photo posted by A, their hair was cut short, and no hair longer than 2 cm could be found.

A said, "About three years ago, a similar incident happened, and after being helpless, I have maintained a 3 mm haircut since then." He added, "Baemin contacted me again asking if a refund was difficult. So I told them to send a photo first. I said, 'If the hair is longer than mine, I will refuse. I can also send a photo of my hair.'

Netizens who read the story responded with comments such as, "How much mental stress must you have gone through to maintain a 3 mm haircut? I hope you get good reviews," "I also worry about this happening sometimes, but the owner's straightforward response is refreshing," "The owner is so cheerful," and "I think the customer couldn’t say anything."

However, one netizen pointed out, "I have also been working with a shaved head since opening, but if a customer says there is a hair in the food, I explain our situation but still give a refund. Because hair can come from ingredients too. It rarely happens, but sometimes it does."

Meanwhile, cases where customers demand refunds from restaurants claiming foreign substances such as hair were found in food are not uncommon. On the 19th, a couple in their 20s who repeatedly deceived self-employed people by claiming foreign substances were in their food and received refunds were sent to prosecution custody.

They are accused of deceiving self-employed people in the Busan area from September last year to March this year, claiming foreign substances were found, and receiving refunds totaling about 3 million won over 133 occasions. They committed the crime by putting foreign substances such as threads into the delivered food themselves, taking photos, showing them to the business owners, and then demanding refunds.

This content was produced with the assistance of AI translation services.