"8cm Cable Tie Found in Convenience Store Samgyeopsal"…Company Says "We Don't Use Them in Our Factory"

Frozen Samgyeopsal Sold at Convenience Stores
"Throat Hurt, Spat Out 8cm Cable Tie"
Company "Not Used in Factory"

A story has emerged about a 'cable tie' used for bundling items being found inside frozen Samgyeopsal sold at a convenience store, sparking controversy.

A claim has been made that a cable tie was found in frozen samgyeopsal from a convenience store.
[Photo by Online Community Capture]

On the 9th, a post titled "Found a cable tie while eating refrigerated meat" was uploaded to an online community. The author, Mr. A, who purchased frozen Samgyeopsal on promotion at a convenience store, said, "There was no problem when I first heated it in the microwave. But while eating, I suddenly felt something prick my throat and spat out the food," he began.

Mr. A claimed, "At first, I thought it was a bone and tried to chew it, but the more I chewed, the more my teeth hurt, so I spat it out and found a long, white object." In the photo Mr. A shared, a cable tie is placed next to a bowl containing two remaining pieces of smoked meat. The white object he mentioned was indeed a cable tie. To provide scale, Mr. A placed a ruler next to it and said, "It is a whopping 8 cm long."

Mr. A immediately made a complaint call. However, the counselor responded without even saying "sorry," stating, "We will check with the production factory and get back to you." Later, Mr. A received another call from the counselor, who said, "The factory does not use cable ties. We will inspect and verify the factory and provide a response." Mr. A shared, "Since I wasn't injured, compensation would only be a refund or exchange, and I didn't even ask for money, but I was very upset during the complaint process." He added, "If the counselor had at least said they would prevent such issues in the future, I wouldn't have been this angry," expressing his frustration.

Netizens who saw the story reacted with comments such as, "Which factory doesn't use cable ties?", "The counselor's response was poor," "What if he had swallowed it?", "I can't trust convenience store food anymore," "The counselor's handling was disappointing," and "Report it to the Ministry of Food and Drug Safety."

■ How to Report Foreign Substances Found in Food

1. You can directly report to the Ministry of Food and Drug Safety via (TEL)1399.
- Provide information about the restaurant or place of purchase (name, location, etc.), the ordered (purchased) food, and the situation in which the foreign substance was found.
2. You can also report through the mobile app or website.
- Access the Food Safety Korea application and go to Integrated Civil Complaint Consultation → Report Substandard or Defective Food → Consumer Report to file a report.
- Access the NaesonAn Food Safety Information app and report under the 'Consumer Report' section.
3. Food Foreign Substance Report Processing Procedure
- The process follows the order of report reception → cause investigation → result judgment → result notification.
※ False reporting of foreign substances may result in imprisonment for up to one year or a fine of up to 10 million KRW.

This content was produced with the assistance of AI translation services.