150 'Order Terror' in 8 Hours... Regular Customer's Revenge After Delivery Refusal

A Regular Customer Until Two Months Ago Suddenly Changes
Requests Refunds and Free Delivery... Owner Says "Won't Accept Orders"
Repeatedly Placed and Canceled Over 150 Orders in 8 Hours

A story has emerged about a self-employed business owner who was hit by an 'order attack' after refusing a customer's refund request, who claimed "there was a problem with the food." The business owner received over 150 orders in 8 hours.

Person A claimed to have been a victim of a 'order terror' and verified it with a photo. Receipts are piled up all over the desk.
[Photo by Online Community]

On the 5th, a post titled "War against new types of delivery freeloaders, please help" was uploaded to an online community. The author, Mr. A, who runs a restaurant, began by saying, "Around 4:41 PM on the previous day (the 4th), I received a food order from customer Mr. B." Mr. B had been a regular customer of Mr. A’s store until just a few months ago, but started causing trouble by claiming there was a foreign object in the food because Mr. A did not comply with his request to remove radish sprouts.

Mr. A said, "This customer had been leaving 1-star reviews for the past two months while demanding free delivery, damaging the store’s reputation," and added, "He said there was a problem with the food, so I went to collect it, but he had already eaten more than 90% of the food." Angered by this, Mr. A explained the situation to the delivery app’s customer service and asked them to block Mr. B’s orders. When Mr. B placed another order, the customer service representative lied, saying, "The store does not deliver to that neighborhood."

However, Mr. B persistently continued ordering. Despite the customer service’s attempts to stop him, he asked, "If I order from the next neighborhood, will the delivery come?" and tried ordering from there. Mr. A then contacted Mr. B directly, saying, "No matter how many times you order, we will not deliver. We no longer want your orders."

The problem began after that. An angry Mr. B started an 'order attack' on Mr. A’s store. Using the delivery app, Mr. B deliberately placed orders at Mr. A’s store, and whenever Mr. A canceled an order, Mr. B kept ordering again. Since canceling three orders results in a suspension of business on the delivery app, Mr. A repeatedly rejected Mr. B’s orders and contacted the app. Mr. A lamented, "I called the delivery app 50 times to lift the suspension," and "Mr. B placed 150 orders over 8 hours."

Mr. A also shared photos, saying, "I have receipts full of the customer’s orders and cancellations." The photos show a pile of white receipts stacked in front of the store’s monitor. Even as receipts were printing, Mr. B’s orders kept coming in on the monitor. Mr. A said, "I went to the police station to report this. I’ve never seen such a troublesome customer before," and expressed his troubled feelings, "It’s scary to live with people like this. I don’t know what to do, and I hesitated to make this public because I feared retaliation."

Netizens who read the story responded with comments such as, "This is a real troublemaker," "I’ve never seen someone so persistent," "I don’t understand why they keep ordering if they’re just going to leave 1-star reviews," "If I were the owner, I’d be really scared," "You should sue for business obstruction," and "There really are all kinds of people in this world."

This content was produced with the assistance of AI translation services.