Incheon City-Incheon Police Agency Open Joint Mental Emergency Response Center: "24-Hour Rapid Response"

Incheon City announced on the 18th that it has opened the 'Mental Emergency Joint Response Center' to provide enhanced safety and protection in cases of citizens' mental emergencies.

The center was established through cooperation between Incheon City and the Incheon Police Agency to integrate mental health crisis assessment and on-site emergency response, minimizing overlapping roles among agencies for more efficient response.

The center is composed of 16 members from the Emergency Intervention Team of the Incheon Metropolitan Mental Health Welfare Center and 7 members from the On-Site Support Team of the Incheon Police Agency. It is located on the 5th floor of the Incheon IT Tower (229 Gyeongin-ro, Michuhol-gu). Police officers and mental health professionals plan to respond promptly to citizens' urgent needs 24 hours a day.

When a mental emergency occurs, the center simultaneously conducts psychiatric crisis assessment, protective measures, and emergency hospitalization. Operating as a single team from on-site dispatch to follow-up actions, it is expected to enable faster processing and more effective on-site response.

The Incheon Mental Emergency Joint Response Center opened on the 18th on the 5th floor of the Incheon IT Tower.
[Photo by Incheon City]

Meanwhile, Incheon City has formed a 'Mental Emergency Response Council' with the police, fire department, and mental health medical institutions to respond organically. Through the 24-hour suicide prevention and mental health crisis counseling hotline (1577-0199), 21,418 consultations and 1,227 emergency dispatches were recorded last year.

Park Byung-cheol, Chief of Culture and Welfare of Incheon City, said, "Through the Joint Response Center, we will further strengthen the existing cooperation system and strive harder to protect the health and safety of our citizens."

This content was produced with the assistance of AI translation services.