Reporting Emergency Situations to 'Ttota Subway' When Abnormal Behavior Is Detected on the Subway

Two Cases Reported of 'Men Wearing Skirts' Begging and Threatening on Line 3 Trains
Subway Security Officers Dispatched Immediately via Official App 'Ttota Subway' Emergency Report
Emergency Help Also Available via Emergency Call Devices Inside Trains and Stations

Seoul Metro urged citizens to promptly report the recent begging and threatening behavior of a "man wearing a skirt" witnessed on Line 3 trains using the "Emergency Situation" feature of the official app "Ttota Subway."

According to Seoul Metro, on the evening of June 11, a man wearing a long skirt was observed loudly begging and threatening some passengers to extort money on a Line 3 train, resulting in two related complaints being filed.

After receiving the complaints through the customer center, nearby station staff immediately dispatched to search the train but were unable to locate the man.

Beggings, threats, and extortion on railway facilities or vehicles are prohibited under the Railway Safety Act and the Criminal Act (extortion and intimidation offenses), and violators may be punished.

When witnessing such incidents, passenger reports greatly help staff to promptly respond and stop the behavior on site. Reports can be made through the "Emergency Situation" feature in the official app "Ttota Subway."

The app uses beacons to automatically detect the reporter’s location, making reporting easier and faster.

How to make an emergency report using the Ttota Subway app: You can also contact the customer centers of other urban railway operators by phone or text message.

Staff who receive reports respond quickly according to the situation. In case of an emergency inside a train, the subway security officer who received the report and staff at the train’s arrival station promptly dispatch to secure citizen safety until related agencies such as police and fire services arrive. The same procedure applies to emergencies occurring inside stations, where staff quickly respond wearing safety equipment.

In urgent situations, emergency communication devices installed inside trains and stations can also be used. Inside trains, you can use the emergency communication device next to the doors, and inside stations, you can use the emergency communication device installed on the platform to immediately contact staff and request help.

A Seoul Metro official said, “Since quick recognition of the situation allows immediate dispatch and response, we ask that in case of any abnormal situation inside the subway, please promptly report to the police and Seoul Metro staff using the above methods.”

This content was produced with the assistance of AI translation services.