Anseong-si Forms TF Team to Address Malicious Complaints

Legal Consultation and Response Support for Affected Public Officials
Legal Actions Including Institutional-Level Complaints

Anseong City in Gyeonggi Province has even formed a dedicated task force (TF) to respond to malicious complainants.

On the 5th, Anseong City announced that it has formed a 'Special Complaint Response TF Team' and started its operation this month to protect public officials from illegal acts such as verbal abuse and assault by the increasing number of complainants.

The TF team is composed of the Vice Mayor as the head, the Director of the Administration and Safety Bureau as the general team leader, and three departments including the Audit and Legal Affairs Officer, the Administration Division, and the Land Complaints Division, as well as the Anseong City branch of the Public Officials Labor Union. The TF team provides legal consultation and legal response support for public officials who are victims of malicious complaints.

The city plans to have the department take the first line of defense under the responsibility of the department head when malicious complaints occur within the department, according to the Ministry of the Interior and Safety's 'Guidelines for Responding to Illegal Acts and Repeated Complaints by Complainants.' However, if illegal acts such as injury, threats, or violence are committed against public officials, the TF team will actively intervene and take legal measures such as filing complaints at the institutional level.

Kim Bora, Mayor of Anseong City, emphasized, "This TF team is established to firmly respond to special complaints based on legal regulations and to protect employees," adding, "It is necessary to have a respectful attitude so that public officials can work with a sense of mission and pride for the development of the city without fear of malicious complaints."

This content was produced with the assistance of AI translation services.