Gyeonggi Provincial Government

Gyeonggi Provincial Government

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Gyeonggi Province will conduct a service evaluation targeting over 10,000 city buses.


Gyeonggi Province announced that from the 4th of this month until the end of October, it will carry out a "Regular Service Evaluation for Residents" on 10,538 city bus routes operating within the province.


This year, Gyeonggi Province will particularly focus the evaluation not only on privately operated routes but also on routes transitioning to public management. Additionally, the evaluation results will be reflected in financial support for city bus transportation companies.


To this end, Gyeonggi Province has formed a city bus resident service evaluation team consisting of 280 members from various groups including people with disabilities, the elderly, and students.


They will board buses to assess factors such as cleanliness, interior temperature and comfort, friendliness toward passengers, compliance with driver safety regulations, and whether drivers use mobile phones while driving.



Yoon Tae-wan, Director of the Bus Policy Division of Gyeonggi Province, stated, "We expect the activities of the resident service evaluation team to greatly contribute to improving service quality in conjunction with the transition to public management of city buses in Gyeonggi Province."


This content was produced with the assistance of AI translation services.

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