Daejeon Seo-gu Operates Dedicated Team for Malicious Complaints...Protecting Civil Service Officers in Charge of Complaints

Composed of 11 members in 3 teams led by the Deputy District Mayor

Daejeon Seo-gu announced that it will operate a dedicated task force (T/F) for malicious civil complaints to ensure the safety of public officials handling civil complaints.

The dedicated task force for malicious complaints consists of 11 members across three teams: the General Team, Legal Response Team, and Victim Support Team. The Deputy District Mayor serves as the head, with the Civil Complaints Passport Division Chief, Planning and Coordination Office Director, and Operations Support Division Chief leading each team.

The General Team is responsible for establishing comprehensive measures to protect public officials handling complaints, providing medical expense support, and operating the SOS-day policy. The Legal Response Team handles legal actions such as supporting the filing of complaints by affected officials and institutional prosecutions. The Victim Support Team assists with reflecting the grievances of affected officials in personnel matters and provides psychological counseling programs.

The Seo-gu Public Officials Labor Union Chairman will also cooperate to support systematic operations.

When a malicious complaint occurs, Seo-gu plans to have the relevant department report the unusual complaint occurrence and secure supporting evidence, then convene the dedicated team to support the affected public officials.

Seo Cheol-mo, the district mayor, stated, "We have formed a dedicated task force for malicious complaints so that public officials handling complaints can work with peace of mind," adding, "We will continue to do our best to ensure the safety and mental stability of public officials."

This content was produced with the assistance of AI translation services.