Bitnine Launches Korea's First Global Integrated Technical Support Service for PostgreSQL, 'PGTS'

Database (DB) specialist company Bitnine announced on the 29th that it has officially launched Korea's first integrated PostgreSQL tech-support service, ‘PGTS’.

PGTS stands for ‘PostgreSQL Tech-support Services.’ It is a service that provides technical support for all PostgreSQL products. The service covers not only the open-source community version but also other commercial DB products based on PostgreSQL.

This service is an optimal solution that directly reflects the recent high demand and needs for PostgreSQL. It is expected to be widely utilized by large customers seeking to move away from expensive foreign database management systems (DBMS) as well as small and medium-sized customers who find it difficult to maintain their own DBMS.

Bitnine, the only company in Korea possessing core PostgreSQL technology, was listed on the KOSDAQ market in 2021. Based on its long-standing research and development capabilities in AgensSQL, the only Oracle-compatible commercial PostgreSQL product in Korea, and Agens Graph, the world’s first multi-model graph DB commercial product, Bitnine provides enterprise-level tech-support services.

The PGTS service offers response within 10 minutes and on-site arrival within 2 hours through Bitnine’s self-developed global incident support system called the Tech Portal system. This is the fastest incident response speed compared to competitors. Additionally, it provides 24/7 year-round support and incident response services anywhere in the world.

A Bitnine representative stated, "Bitnine is the only domestic company providing integrated global PostgreSQL tech-support services based on a systematic Tech Portal system." He added, "Through the PGTS service, directly supported by Bitnine, the only listed DBMS company in Korea, we will provide more stable and high-quality tech-support services compared to competitors."

This content was produced with the assistance of AI translation services.