Wise AI Targets North American AICC Market...Strategic Partnership with Local Hospitals Established

Wise AI announced on the 11th that it has signed a strategic business agreement (MOU) with Seattle Implant and Prosthetic Dentistry (hereinafter Seattle Dental Hospital), located in Washington State, USA.

Starting with this agreement, Wise AI plans to prioritize supplying and implementing its flagship overseas expansion model, SSAM Global, to a total of two local hospitals including Seattle Dental Hospital. Seattle Dental Hospital will serve as a testbed locally to ensure the successful export of SSAM Global to the U.S. market.

The company explained that it plans to gather various feedback from Seattle Dental Hospital and focus on developing and localizing content tailored to the local market through this process.

SSAM Global is Wise AI’s overseas export model based on its existing flagship artificial intelligence (AI) customer center platform, SSAM. It features a proprietary global inference engine supporting more than 45 languages. Key core functions such as △ AI Call (inbound and outbound) △ AI Chatbot △ AI Homepage are equipped identically to the domestic model.

In particular, Wise AI expects Dr. Jeong Eun-gu, director of Seattle Dental Hospital, to play a key role in future product localization and expanding local networks. Dr. Jeong earned a Ph.D. in Dentistry from Seoul National University, completed a master’s degree in Dentistry at the University of Washington, and currently holds a concurrent professorship at the University of Washington Graduate School.

Song Hyung-seok, CEO of Wise AI, said, “Through this agreement, we plan to aggressively target the North American and European markets beyond Korea. The U.S. is home to diverse ethnic groups, and multiple languages such as English, Spanish, and Chinese are used, making it an optimal environment to develop more practical and advanced products.”

He added, “This year, starting with the U.S., the U.K., and Japan, we will expand our overseas adoption sites and strengthen our position as a global AI company. Unlike local competitors who maintain on-premises (in-house server installation) environments, we will highlight our cloud-based services and differentiated AI technological capabilities.”

Dr. Jeong Eun-gu, director of Seattle Dental Hospital, said, “We hope to provide better medical services through Wise AI’s AI services while offering differentiated experiences to our customers. We will do our best to serve as a gateway for AI service exchanges between the two countries by utilizing our extensive human and material networks.”

This content was produced with the assistance of AI translation services.